SHEET FIG.1 — /en/work/ai-assistant-platform
CASE STUDY § 01-1
Enterprise AI assistant platform
requirements to production
SCOPE — every layer, one person
days-to-weeks
LEAD TIME — per-feature delivery cycle
production grade
DELIVERY — not a stalled PoC
Challenge
Bringing AI into an enterprise leaves a large gap between a PoC and an environment the customer can actually use — security requirements, connection to existing document assets, and assurance of answer quality. Many engagements cannot cross that gap and stall at the PoC stage.
Design decisions
- Run every layer — UI, API, infrastructure — per feature, removing wait time between layers
- Place visibility of the answer’s basis (which documents it draws on) at the center of the requirements, making the AI verifiable on the customer side
- Automate the connection between the customer’s document assets and the RAG platform — ingesting the assets without losing the meaning carried by the original structure
- For answer-quality problems, verify the data and retrieval layers individually before tuning the generation side
Hover, focus, or tap a node to see the design rationale for each element.
- UI — visibility of the answer's basis (which documents it draws on) is placed at the center of the requirements, making the AI verifiable on the customer side.
- API — fitted to the customer's security requirements, raised to production grade while keeping the pace of the PoC.
- LLM — provider setup according to customer requirements. Generation-quality problems are isolated by layer-by-layer diagnosis before being touched.
- RAG store — ingestion from external storage is automated, kept searchable while preserving the meaning carried by the original structure.
Approach
- Run each feature from requirements to production on a days-to-weeks cycle, delivered while meeting the customer's security requirements
- Isolate quality problems layer by layer before addressing them. Verify before tuning
- Handle surrounding mechanisms such as document ingestion automation the same way, from design to production